Booking Terms

BOOKINGSUpon booking, a non-refundable deposit of 50% is immediately payable to Mount High.
Final payment is due no later than four weeks prior to departure.
Full payment is due immediately for all bookings made less than four weeks prior to departure.
Full documentation can only be released upon receipt of final payment.
Payment is required by EFT, (bank transfer). In the case of an overseas bank transfer an administration fee of R 400.00 per payment will be charged.

CANCELLATION POLICY

Upon confirmation of reservation, Mount High reserves the right to charge a cancellation fee unless the reservation is cancelled within 24 hours of the original confirmation of the reservation. Applicable cancellation fee equivalent to:
60 to 31 days prior to arrival at the lodge = 25% Cancellation fees (Non-refundable deposit to apply)
30 to 00 days prior to arrival at the lodge = 100% Cancellation fees, unless the reservation is cancelled within 24 hours of the original confirmation of the reservation.
All deposits of 50 % received on confirmation are Non-Refundable and will apply as cancellation fees.

TRAVEL CANCELLATION INSURANCE

The Guest is obliged to ensure that it has taken out (or the traveling guest has taken out) adequate travel insurance to cover the financial implications of Mount High's Cancellation Terms and Conditions. The Guest will bear the sole and absolute responsibility therefore.